Frequently Asked Questions

Joining Us

• How do I sign up?
• What are the requirements to sign up with Heard?
• What kinds of companies does Heard serve?
• What if I already have an accountant or CPA?
• What about privacy?

Pricing

• How does pricing work?
• Are there any one-time fees when I sign up for Heard?
• What is your cancellation policy? What if I prepaid for the year?

Services

• Is support included in my subscription? Can I ask questions?
• Do you support payment functionality? Can I invoice with Heard bookkeeping software?
• What does the bookkeeping process look like?
• Do you use Quickbooks? How do you do my bookkeeping? 
• Can you migrate me from Quickbooks? Can you migrate me from Xero?
• What does Heard Tax include?

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