What is Plaid?
Plaid is a third-party app integration that helps link your financial institution(s) to apps that provide services to you. It is used by many popular financial and banking services, such as Venmo and Stripe.
Heard uses Plaid to connect financial data from your bank account directly to your Heard account, allowing our team to review and categorize your transactions monthly.
How does Plaid handle my data?
Heard asks you to connect your bank accounts to our platform via a Plaid integration. The process is really simple! You provide the username and password for the bank accounts you'd like to connect, confirm any required multi-factor authentication through your bank, and then we can access your account information from your financial institution.
Once this connection is established, Plaid can securely process and share that information with Heard. You control this connection, meaning you can disconnect your accounts at any time. You can learn more about how Plaid works here.
Is Plaid safe to use?
Plaid constantly and consistently ensures that your data is secure. It's used by over 8,000 apps, 12,000 banks, and 1 in 3 adults in the United States. Plaid's security practices include data encryption, multi-factor authentication, secure cloud technology, and strong security testing and monitoring. You can learn more about Plaid's safety and security features here.
What banks are compatible with Plaid?
Plaid is compatible with over 12,000 financial institutions. Widely used banks that are compatible with Plaid and used by Heard practitioners for their business bank accounts are Bank of America, BECU, Chase, CitiBank, Fifth Third Bank, Found, Huntington Bank, Mercury, Navy Federal Credit Union, PNC, Regions Bank, Relay, TD Bank, Truist, US Bank, Wells Fargo, etc.
What if my bank cannot connect through Plaid?
If your bank does not have a Plaid integration, please reach out to our team to set up a connection with Heard.
You can also open a new bank account with Heard Business Banking, powered by i3 Bank, which is the simplest way to set it up. It's built for therapists, included in every Heard plan at no extra cost, and your transactions automatically sync with your Heard books. No monthly fees, no minimums, and your Heard Visa Debit Card is included.
Does Plaid provide access to bank statements?
Yes, some financial institutions have adopted a feature that includes access to bank statements. Participating financial institutions include Bank of America, CitiBank, Fifth Third Bank, Huntington Bank, Navy Federal Credit Union, Regions Bank, TD Bank, Truist, US Bank, and Wells Fargo.