How does Plaid work?
Plaid is a third-party app integration that helps link your financial institution(s) to apps providing services to you. Plaid is used by many popular financial and banking services, such as Venmo, Varo, Stripe and Expensify.
Heard uses Plaid to connect financial data from your bank account directly to your Heard account so that our team is able to review and categorize your transactions on a monthly basis.
How does Plaid handle my data?
Heard asks you to connect your bank accounts to our platform through an integration with Plaid. The process is really simple! You provide the username and password associated with the bank accounts you'd like to connect, confirm any multi-factor authentication through your bank, and then we are able to access your account information from your financial institution.
Once this connection is established, Plaid is able to securely process and share that information with Heard. You are in control of this connection, meaning you can disconnect your accounts at any time. You can learn more about how Plaid works here.
Is Plaid safe to use?
Plaid works constantly and consistently to ensure that your data is secure, and it is used by more than 4,000 apps, 11,000 banks, and 1 in 4 adults in the United States. Plaid's security practices include data encryption, multi-factor authentication, secure cloud technology, and strong security testing and monitoring. You can learn more about Plaid's safety and security features here.
Does Plaid provide limited bank access?
Granting limited bank access to your accounts for us to access your statements is a slightly different process from authorizing the accounts via Plaid which syncs transactions to Heard automatically. We request limited bank access to your statements so that we can pull statements on a monthly basis to ensure all transactions are accounted for and synced via Plaid and to ensure month-start and month-end balances match what we have in your books as part of our reconciliation process. Without limited bank access set up, you'll need to upload statements on a monthly basis. However, we would still ask that you connect your business accounts via Plaid to automatically sync transactions as the alternative is to enter them manually. Connecting your accounts via Plaid enables your bookkeeper to review transactions and reconcile them with your statements on a monthly basis.