Overview
Every month, Heard requires therapists to upload bank statements to reconcile their monthly bookkeeping. However, you can eliminate this monthly task by setting up limited access to your bank account (read-only or view-only).
What is limited bank access?
Limited bank access is a service some financial institutions offer to provide read-only or view-only access to additional users. This access is granted by providing Heard with a unique username and password separate from your own login credentials in order to view and download monthly statements.
Each bank allows the account owner to remain in control of their account and add additional user account access levels.
Please Note: Some banks could require you to upgrade your account to include account management.
What is the benefit of limited bank access?
By providing Heard with limited bank access, Heard can download your monthly bank statements. You will no longer need to upload them to complete your monthly bookkeeping. It's one less thing to think about!
Supported Financial Institutions
- BECU
- Bluevine
- Chase
- Found
- Mercury
- PNC
- Relay
- TD Bank
Why are monthly statements required?
In order to reconcile your monthly books, your bookkeeper uses the monthly bank statement to ensure that month-start and month-end balances match what we have in your books. With the Plaid platform syncing your bank transactions to your Heard account, we want to ensure that all transactions are captured in this process. This enables your bookkeeper to confirm and reconcile.
Does Plaid provide statement access?
Yes, however only some financial institutions allow for this feature. To read more, see Automatic bank statement uploads through Plaid.
However, we still ask that you connect your business accounts via Plaid to automatically sync transactions even if your bank does not support Plaid statements. Authorizing the accounts via Plaid, which syncs transactions to Heard automatically, is slightly different from providing limited bank access to your accounts for us to access your statements.
Is limited bank access required?
No, limited bank access is optional and, therefore, not required. You can complete this setup only if your bank provides it as an option and if you are comfortable with it. Otherwise, you can continue uploading bank statements monthly.
How to enable limited bank access
To begin the setup process for limited bank access, please reach out via Messages.